By MICHAEL ERARD
Research into the language of online criticism finds insights into what today’s consumers are thinking — and discovers much literary ambition.
Published: November 30, 2014 at 12:00AM
from NYT Business Day http://www.nytimes.com/2014/11/30/business/the-art-of-the-amateur-online-review.html
from WordPress https://hadiaboukhater.wordpress.com/2014/11/29/the-art-of-the-amateur-online-review-by-michael-erard/
via Hadi Aboukhater
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