Friday, January 30, 2015

When Consumers Give Up Their Right to Trial in Financial Disputes by JEFF SOVERN



By JEFF SOVERN


If you have a credit card or cellphone, there’s a good chance you’ve agreed to settle claims through arbitration. And businesses have the advantage in arbitration, Jeff Sovern writes in the Another View column.


Published: January 30, 2015 at 12:00AM


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